LOC14:48
11:48 GMT
Director of the Air Transport Department at the Directorate General and Chairman of the Complaints and Arbitration Committee Abdullah Al-Rajhi
KUWAIT, Oct 22 (KUNA) -- Kuwaiti Public Authority for Civil Aviation's (PACA) Complaints and Arbitration Committee has issued about 66 violations, penalties, and fines against travel offices for breaking laws and regulations.
Speaking to KUNA, Director of the Air Transport Department at the Directorate General and Chairman of the Complaints and Arbitration Committee, Abdullah Al-Rajhi, said on Wednesday that 58 cases involved social media licensing breaches, while eight travel offices and one airline violated ticketing regulations.
Two individuals were referred to the Public Prosecution for violating Article 12 of Decree Law No. 31 of 1987 by conducting civil aviation business without approval, he added.
The committee's 10th meeting this year reviewed traveler complaints filed through the Sahel app and violations detected through field inspections and electronic monitoring, he explained.
He urged passengers to deal only with PACA-licensed offices, verify ticket and hotel details, enter correct data, and keep receipts, underscoring strict enforcement to protect travelers' rights and market stability. (end)
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