LOC15:38
12:38 GMT
KUWAIT, Sept 15 (KUNA) -- Kuwait's all-in-one government e-services app Sahel has processed 111 million digital transactions since its September 2021 launch and counts 2.9 million users, Sahel Spokesman Yousef Kazim said Monday.
Speaking to KUNA, Kazim said the app makes services from many government entities accessible through one interface.
This year, transactions exceeded 32 million, reflecting strong public usage and the government's push to streamline services, he mentioned.
Sahel now offers over 460 services, up from 123 at launch, making it the most used government app and easing pressure on service centers, Kazim said.
He recalled last year's first fully digital "Newborn Journey" service offering users steps, start-to-finish online path for naming and birth certificates without in-person visits, condensing multiple procedures into a few clicks.
Next up are a major app upgrade, the house, marriage and report journeys.
Kazim thanked the political leadership and Kuwait's Minister of State for Communication Affairs Omar Al-Omar for supporting the digital shift, commending ministries and agencies for expanding services and updating procedures. (end)
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